"You can do it, we can help." Yeah. Let me translate: you find it yourself, figure out if it will work for your application yourself, and load it into your car yourself. We can help lighten your wallet for your effort. What, you want us to actually have somebody available to help lift a 200 pound bathtub in a damaged box off of another one that you want to buy? Sorry, I'll have to find somebody else to help you. 10 minutes later, still no help. 7:30 on a Friday night (yeah, I have no life) and the store is pretty empty of customers. Where are all the employees? Standing out front watching three police officers search a van which was pulled over in the parking lot. Bite-me, Home Depot. I'm taking all of my future business to Menards and Ace Hardware.
Oh, I never got anybody to help me move the bathtub, so I left empty handed.
Astute readers will remember my previous post regarding my love affair with Ryobi cordless tools. Yes, I know Ryobi is only available at HD, and they do have some more tools I will buy. I plan to boycott the local stores and go mail-order with them. Will this boycott do anything to hurt HD? I doubt it, but they seem to be doing a good job at hurting their own business, so we'll see how things turn out.